1 hour ticket response
Fast assistance is our topmost priority and this is the reason why we have a team of qualified support engineers who are prepared to provide a prompt answer to any question that you might have. Just submit your client support ticket from the Web Hosting Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute technical support ticket response time.
A Topflight Client Care Service
Our help desk support team members possess extensive experience in the cloud website hosting sector and are practiced enough to supply a swift solution to your problem. If, however, the case at hand is not within the competency of a technician, the technical support ticket will be forwarded to a programmer or sysadmin for additional investigation.
An Intuitive Help Center
To help you get a quick tip on how you can use a given feature, we have incorporated a very user–friendly Help Center section in our Web Hosting Control Panel. You can browse through a big collection of web hosting account management articles and website management articles, have a gaze at the F.A.Q. section or watch our how–to video tutorials.